Right choice for New Car Service
Did you know that it is your right to choose where your vehicle is serviced, maintained and repaired, at competitive prices
Thinking of snapping up a bargain at the end of year car sales or want to welcome in the new year by having your new car serviced? Here is some sound advice from West Car Clinic in Ridgehaven.
Aquiring a new car is one of the largest investments people often make, so it is only logical to be sure to maintain it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
Did you know that it is your right to choose which mechanic should service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
You are not required to return a new car to the dealer you aquired it from for service or repairs. Provided the work is only done to the manfufacturers specifications by a properly trained person and uses OEM quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every West Car Clinic mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means West Car Clinic mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. West Car Clinic will also only ever use fluids and lubricants that meet the specifications of the original car manufacturer.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the variances between manufacturer, statutory and express warranties to avoid making the wrong selection when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be countermanded by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So be vigilant for new car dealers who try to push the inclusion of “express” or “extended” warranties, often for free, at the point of sale. Many of these ‘supplemental’ warranties may include quite specialised restrictions or provisions, and are not aways very clear. Many times these warranties provide minimal additional benefits over and above the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with a particular car dealer.
Such warranties are very unlikely to bring attention to the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes how far you may need to travel to get your car serviced or excessive waiting times due to fewer available 0 or mechanics.